Onboarding Administrator

In this role the candidate will need to:

• Ensure pre-employment checks are completed in line with legislative and regulatory requirements including completion of Right to Work, identity checks and basic disclosure checks.
• Ensure onboarding activities are completed to agreed timescales including creation of new starter pay record, issuing of employment contract and sharing onboarding information, ensuring a positive candidate experience.
• Effectively utilise the IT systems including SAP and Microsoft Office packages to update candidates’ personal information accurately.
• Ensure individual key performance metrics are achieved each week including ‘candidates hired’ outputs and payroll joining SLAs, as well as maintaining quality standards.
• Effectively and professionally engage with candidates, customers and colleagues by telephone and email communications.
• Ability to prioritise own workloads in line with key deadlines.

• Analyse and interpret data, using Excel spreadsheets
• Great attention to detail is required, to cross reference various data sources
• Previous experience of using recruitment systems is desired but not essential
• Working across various tasks such as document checking, job offering, joining to payroll and ownership of customer queries
• Ability to multitask and manage repetitive high-volume workload
• Must be able to identify errors, escalate accordingly in a timely manner
• Ability to learn new systems and processes quickly
• An organised administrator with excellent computer skills
• High level of experience using MS Excel, MS Word, MS Teams, Outlook and smart phones
• Excellent organisational and time management skills
• Customer service experience required
• Be flexible and adapt quickly to changes in work volumes