The purpose of the Quality Assurance Advisor is to complete regular quality assurance activity on the Flexible Recruitment processes, focusing on the end-to-end order to invoice process of flexible resource, provided by Angard.

Through regular checking and governance of the processes you will identify areas of non-compliance and liaise with the business and our external providers to rectify process failures and recover any financial loss.

You will also support the development of systems, processes and policies as we develop this side of the team and create a robust governance framework for Flexible Recruitment.

  • Location: Sheffield, S1 1AA
  • Working Hours: 35hr week working 9-5pm (Based min 3 days per week from Sheffield Pond Street with expectation to work 5 days per week for the first couple of weeks training)
  • Start date: June 2024
  • Hourly rate: £14.98
  • Contract type: 6 Months

About you

  • Conscientious and willing to get to route cause of the issue before escalating problems and follow up the resolutions
  • Intermediate level of Excel – keen to learn more and support the development of new tools
  • Confident communicator able to engage with internal stakeholders and external suppliers
  • Ability to analyse high volumes of numerical data
  • Easily adapts to learning new technology systems and demonstrates a genuine interest in learning the technical aspects
  • Ability to driver change through engaging with stakeholders internally and externally
  • General interest in learning and personal development

The role

  • Complete weekly reconciliation check, tracking compliance of the ordering to invoicing process for flexible resource
  • Track financial loss recovery where identified
  • Own the shift template approval process
  • Make recommendations for process/policy changes based on your findings
  • Own the relevant JoinedUp Master Data check processes as agreed with the Financial Control Team
  • Create monthly supplier compliance reporting to the support the Service Review Meetings


Job Overview